Trust & Safety
Report misuse
Seen Rebaar being used for spam, fraud, illegal content, harassment, or an attempt to reach another customer's data? Tell us and we'll act.
Last updated: 2026-06-16
For the fastest action, email [email protected]. What counts as misuse is defined in our Acceptable Use Policy.
What to report here
Use this channel for abuse of the Rebaar platform, such as:
- Spam or unsolicited bulk messages sent through Rebaar (WhatsApp or email)
- Fraud, fake invoicing, or other illegal activity
- Illegal, infringing, or harmful content stored in a Rebaar workspace
- Attempts to access another customer's workspace or data (cross-tenant abuse)
- Harassment, threats, or impersonation
- Phishing or deceptive content that references the Rebaar brand
What to include
The more detail you give, the faster we can act. Where possible, include:
- What happened, and why you think it breaks our rules
- Evidence — the offending message, a screenshot, email headers, a link, or the invoice / payment reference involved
- When it happened (date and rough time, with timezone)
- How to reach you for follow-up, if you'd like a reply
You can report anonymously, but leaving contact details lets us ask clarifying questions and tell you the outcome.
What happens next
- Acknowledgement — we aim to confirm receipt within 2 business days.
- Triage — we assess severity. Imminent harm (active fraud, an ongoing attack, illegal content, risk to other customers) is handled immediately and can lead to instant suspension of the offending workspace.
- Action — depending on findings, we warn, throttle, suspend, or terminate the workspace, per our Acceptable Use Policy. Every action is audit-logged.
- Privacy— we protect reporter identity where we can and only share what's needed to investigate or as required by law.
Reporting the wrong thing to the wrong place?
Some reports belong elsewhere — please use the right channel so we can respond faster:
- Security vulnerability (a bug, not abuse) → see our coordinated disclosure programme or email [email protected].
- Privacy / data-protection concern, or a request about your personal data → [email protected] (see the Privacy Policy).
- A problem inside your own workspace (not abuse) → use the 💬 in-app help, or [email protected].
If you are in immediate danger
Rebaar is not an emergency service. If someone is in immediate physical danger, contact your local authorities first (police: 112 in India), then report the misuse to us so we can act on our side.